Managed Services
When it comes to your IT services, a managed service is no magic bullet. But making a smart investment in managed services can make all the difference when your business needs guaranteed uptime, the power to recover quickly and the flexibility to guard against unexpected costs.
Managed services provide recurring application support and enhancement, as well as up-to-date industry best practices – with the third – party managing risk for you. Reduce your IT resources’ focus on managing infrastructure and applications, freeing them up for strategic initiatives that enhance your organization’s ability to achieve its goals.
TKMind can help:
Application Development & Operations
Get the benefits of ITIL with our managed services offering: a streamlined and automated approach to application management. We will help you adopt processes that deliver superior performance results, ensuring your business runs smoothly through more efficient operations.
We want your experience with TKMind to be completely hassle-free, so we’ll work alongside you to build a continuous improvement process that reduces errors and improves functionality on an ongoing basis.
Basically, we are working on the following:
We want your experience with TKMind to be completely hassle-free, so we’ll work alongside you to build a continuous improvement process that reduces errors and improves functionality on an ongoing basis.
Basically, we are working on the following:
- Dedicated application management centers
- Production support
- Change management, configuration management, and system administration
- Reengineering, hosting, help desk, and specialized services
- Decommission redundant or obsolete applications
- Support packages and release upgrades
- License and contract management
Infrastructure Management
IT infrastructure management, Service Desk and Monitoring are key aspects of the IT service management process. The main purpose of IT infrastructure management is to ensure that business-critical applications and services remain available, reliable and efficient at all times, so there is no delay in providing services.
Support & Maintenance
TKMind provides managed application maintenance and support at varying levels to meet your exact needs. We offer a variety of services designed to keep your applications running smoothly and efficiently. Our pro-active monitoring and root-cause analysis identify potential issues before they become problems. We also offer preventative maintenance, service continuity, and continuous improvement services to keep your applications running smoothly and uninterrupted.
Security Operations Center
The TKMind Security Operations Center (SOC) monitors global attack actions in real time, notifies clients of threats, and shuts down phishing agents or drop zones to minimize their impact on businesses.
Outcome Based Delivery
Our professionals focus on identifying your business opportunities, maximizing operational efficiency, shaping your vision and aligning your team with a common sense of purpose.
Cloud Managed Services
As new technologies and delivery models emerge under the guise of ‘cloud’ enabled services, your organization faces a myriad of choices. TKMind is a leader in virtualization and cloud services, and experts in effective resource utilization. We have a strong portfolio of cloud and virtualization technologies, including hardware, software, infrastructure management, and X-as-a Service offerings.
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